Version No. 5 | Effective as of August 22, 2017
What is Personal Information?
How Your Personal Information Used?
We use your Personal Information to allow you to shop for and purchase our Products and Services through the Site, for processing and completing your orders on the Site (which orders are governed by their own, separate Terms and Conditions of Sale), making deliveries to you, and responding to your requests and inquiries. If you contact us using the forms on the Site for this purpose, we will keep records of your correspondence and our interactions. If you do not wish to provide certain Personal Information to us through the Site as requested, you may not be able to obtain the full spectrum of Products and Services we offer to Site visitors (e.g., you may not purchase a website, a domain name or our design and/or management services through this Site if you are unwilling to provide your name and billing information in order to process your order, etc.).
We may develop a confidential internal personal profile for you, which is used to provide personalized Products and Services to you. We may also disclose Personal Information to appropriate third-party service providers if you have given us express permission to do so, for example by voluntarily entering a contest or sweepstakes, or by making a purchase on this Site, in which cases we will provide your Personal Information to register you for the contest or sweepstakes you have entered, or use your Personal Information to charge your payment source provided to us with an order through our payment processing partners, or to ship your orders. We will share your personal information with our contractors, consultants, or professional advisors to the extent necessary for them to deliver Products, and perform Services on our behalf (e.g. payment processors and shipping companies), subject to reasonable confidentiality obligations required of such service providers.
How Do We Obtain Your Personal Information?
We only gather Personal Information from you when you voluntarily provide it to us. For example, you submit Personal Information to us when you complete a form on this Site, such as the contact form. It is of course completely optional for you to use this form, or to contact us at all, or to provide us with Personal Information. Should you wish to contact us you may also do so by phone at [207-558-3512] or by email at firstname.lastname@example.org (although if you contact us by email, you will have furnished us with your email address, which is Personal Information).
You will also provide Personal Information to us if you place an order on the Site. We use your Personal Information as provided by you in your order only as needed to execute and deliver your order, and to follow-up with you after you have placed your order if you request or require service and support.
What Non-Personal Information Do We Gather?
Our web server and 3rd party services may automatically collect certain non-identifiable information from your devices used to access the Site and Materials, which may include, without limitation, the Internet Protocol (IP) address of any such device, the name and IP address of the Internet Service Provider allowing the device to access the Site, the date and time the device accesses the Site, the URL or internet address of the site from which the device user clicked through to gain direct access to the Site, the operating system running on the device from which the Site is accessed, the pages of the Site viewed on the device during a visit session, visitor heat maps, and screen recordings when visiting the Site.
We use this non-personally-identifiable information for website and system administration purposes, statistical analysis, and to improve the Site and our Products and Services. For instance, we may use this non-personally-identifiable information to create aggregate reports including relating to overall visitor demographics, Site traffic patterns, etc., and may provide these aggregate, statistical reports that do not contain any Personal Information of Site visitors to advertisers on the Site, if any, and other partners so that they may better serve advertisements and otherwise serve Site visitors. We may also archive this non Personal Information for future use.
We use ‘cookies’; on this Site
A ‘cookie’ in this context refers to a small removable text data file that is placed by the Site and stored on your web browser, that identifies your computer or other devices when a person using it causes it to return to the Site. By being able to recognize future visits by a specific device, Growfio is better able to recognize previous visitors and to offer customized Site content, to track browsing activity during Site visits, to pre-populate forms with your Personal Information, and to otherwise facilitate and enhance your experience on the Site.
Please note that certain features of the Site may not function if you delete or disable cookies.
We may work with third party service providers, such as web analytics companies including Google (using Google Analytics) and/or advertisers, who may use their own cookies in connection with our Products and Services they perform on our behalf on the Site.
If ever advertisements are displayed on the Site, those advertisements may also contain their own specific cookies or other like technologies. Those advertisements are provided by third party advertising companies, and we do not have any control over, or any responsibility or liability for, the cookies or other technologies used in such advertisements or for the use and disclosure of information collected through such advertisement cookies. You may choose to decline cookies if your browser permits, but doing so may negatively affect your use of this Site and your ability to access certain features of this Site
When We May Contact You | Your Choices
Periodically, we may send you (as our customer or potential customer who has furnished us with your email address and permission to receive email communications) email communications containing news, product updates, media, and other information we determine may be of interest to you. If, at any time, you do not wish to receive such communications from us (whether you have received one or not), you may contact us to request that you be removed from our customer/prospect mailing lists. If you have already received a customer communication and do not wish to receive such communications in the future, you may also (in addition to contacting us) opt-out or unsubscribe to similar future communications by following the instructions contained in the email for that purpose.
Notwithstanding the foregoing, from time to time, we may e-mail you important information regarding our Products and Services and/or your accounts (safety, security, recalls, etc.). You may not opt-out of receiving such crucial or ‘mission-critical’ information, or from receiving information that we are legally obligated to provide to you.
Confidentiality and Sharing of Personal Information
Personal Information you provide to us will be kept confidential and is for our internal use only in our relationship with you as a customer or potential customer. It will not be sold to, or shared with third parties for marketing and/or solicitation purposes.
Your Personal Information will only be shared with our agents, suppliers, and contractors who need to have access to such information to provide you with Products and to perform Services for you and only with your prior written consent.
Your Privacy and Shopping on this Site
If you purchase Products and Services from us through this Site, we and our service providers will collect Personal Information from you, such as your address, phone number, payment information and billing information. Such information will be used by us and released to third party service providers only as necessary to complete the transaction or to otherwise fulfill/ship your order. For example, credit card transactions are handled by a third-party service provider, which requires access to the credit card number and other personal information to verify the credit card number and process transactions.
Our online store is not designed to and does not store your credit card information.
We are committed to data security with respect to information collected on the Site. Our payment processors offer the highest industry standard security measures available through your browser called “SSL encryption.” If at anytime you would like to make a purchase, but do not want to provide your credit card information online, you may contact us by telephone at [207-558-3512].
We will contact you using the information you have provided us if there is a problem with or delay or other issue affecting your purchase or the Products and Services you have purchased from us.
Specific Privacy Disclaimers
While we strive to protect your Personal Information in our possession and use reasonable security methods to do so, we cannot ensure or warrant the security of information residing on our servers or that is in transmission to us (even if transmitted with encryption and encrypted connections), nor can we provide absolute assurance against hacker and/or botnet attacks, malicious code and other risks related to data storage, internet and network security, which continue to evolve.
Any links contained in the Site may contain links to other Internet web sites that we do not operate and as such we are not responsible for the privacy practices and/or policies in place or not in place on those sites (including sites of our other clients, even if hosted by us). You visit those sites at your own risk and are advised to read the privacy policies governing those sites prior to proceeding.
If at anytime you believe that the information you have submitted to us is no longer accurate, or if you wish that we cease to maintain a copy of such information, you may contact us with such request.
Children Under the Age of 13
We do not publish content that is targeted to children under the age of 13. We do not intend to collect Personal Information from anyone under 13 and will not knowingly collect, maintain, or disclose such information. If you are under 13, you should not enter any Personal Information on the Site. If you are a parent or guardian who has discovered that your child under the age of 13 has submitted his or her Personal Information on the Site without your permission or consent, we will make reasonable efforts to remove the information from our database, at your written request. To request the removal of your child’s information, please contact us.
When We Must Disclose Personal Information
We may be required by law to disclose your Personal Information to a government institution that has asserted its lawful authority to obtain the information or where we have reason to believe that the information is relevant to the investigation of unlawful activity or to comply with a subpoena or warrant or other order of a court or other body with the authority to compel the production of information.
Location of Information
We store, process and transfer your Personal Information on reputable third party servers (our “Hosting Providers”), which are located in the United States and in such other countries where our Hosting Providers may be located from time-to-time. If you object to your Personal Information being transferred or used in this way please do not use Growfio.
Your California Privacy Rights
Under California’s “Shine the Light” law, California residents who provide personal information (as defined in the statute) in obtaining Products or Services for personal, family or household use are entitled to request and obtain from us once a calendar year information about the personal information we shared, if any, with other businesses for marketing uses. If applicable, this information would include the categories of personal information and the names and addresses of those businesses with which we shared such personal information for the immediately prior calendar year (e.g. requests made in 2016 will receive information about 2015). To obtain this information please write to us at 28 Berwick St. South Portland, Maine 04106. Please include your full name and address.
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